A clinical virtual assistant is a self-employed contractor who provides remote administrative support to regulated healthcare practitioners — therapists, psychologists, naturopaths, RMTs, physicians, and other allied health professionals operating in private practice. In Canada, this work sits inside a regulated environment with specific privacy obligations, compliance requirements, and professional standards that general VA work simply doesn't prepare you for.
A practice operations consultant works with clinic owners to design and build the operational infrastructure underneath clinical work — the systems, workflows, processes, and documentation that determine how a practice actually runs day to day. But the title doesn't quite capture what the work involves, and it's worth being specific.
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